Fair questions, straight answers

Yes. One rentable unit is free for as long as you want it — there is no trial to expire and no card to enter. A single-family home is one unit, so it stays free.

Your account becomes $5 a month in total — not $5 per unit. You are told the price and asked to confirm before the second unit is created, so a duplex is $5 a month altogether.

Start holds a maximum of two units, so a third needs Grow at $10 a month or $100 a year, which covers unlimited units — a duplex fits on Start, a triplex needs Grow. Nothing you already entered is lost when you upgrade.

No. Tenants use Rental Tracker free, always — the portal, maintenance, messages, and documents included.

Subscription prices exclude payment-processing, tenant-screening, and optional third-party service fees. Any applicable fee, and who pays it, is shown before the transaction is authorized.

Yes. The entire product ships in English and Spanish, and every person chooses their own — your tenant can read their lease in Spanish while you work in English.

Yes. Cancellation takes effect at the end of the period you have already paid for, and then you drop back to the free plan rather than being locked out.

Nothing is deleted. Features that belong to Grow stop being available, but the records behind them — documents, messages, maintenance history — stay in your account and come back if you upgrade again.

Electronic signatures are part of Grow. Every signature records who signed, when, and from where, attached permanently to the document on the lease.

No. Rental Tracker is software you use to manage your own rentals. We are not a property manager, broker, or landlord, and we do not give legal, tax, or financial advice.